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To ensure customer care and support to the client base by using various in-house systems and departments
Your new company
An opportunity to work for a large, global and growing organisation based in Watford
Your new role
My client is recruiting for a proactive-orientated PPM Administrator to join their service delivery team. In this role you will be responsible for managing the administration and support of all planned maintenance activities.
Main Duties:
Scheduling and coordinating engineer’s jobs throughout the day
Monitoring engineer attendance for SLA’S
Chasing engineers and subcontractors for job updates
Sending daily schedule updates
Logging, booking and closing PPM calls
Processing of RAMS and permits
Raising PO’S and order processing
Process quotes for remedial and other PPM works
Ensure any customer complaints are escalated
Updating the CRM system
Any other relevant duties as defined by the Manager
What you’ll need to succeed
Scheduling and planning experience is essential
Experience working within an office environment
Strong organisational skills
Good numeracy skills
Knowledge of CRM systems
Ability to work to deadlines and work on your own without supervision
Flexible working hours when required
A sharp eye for detail
Excellent written and oral communication and negotiation skills
Strong keyboard and IT skills
What you’ll get in return
20 days holiday plus BH
Incentive bonus
Annual December bonus
Free parking on-site
Company pension
Staff lunch on a Friday
Quarterly team-building outings
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Hempstead, Kent ME7 3
